Privacy Policy

JibberJabber ("we", "us", "our") is a social events platform operated by JibberJabber Ltd. Our app and website are available at https://jibberjabber.live. If you have any questions about this policy, contact us at support@jibberjabber.live.

Account information: When you register, we collect your name, email address, and profile photo (optional). If you sign in with Google or Snap, we receive your public profile data from those providers.

Calendar data: If you choose to connect your email calendar (via Nylas), we access event titles, dates, and locations to display them in your JibberJabber calendar. We do not read email content.

Events and tickets: We store events you create, save, or purchase tickets for, along with payment confirmation data (not card numbers — those are handled by Stripe).

Chat messages: Direct and group messages are stored on our servers to enable real-time messaging. Messages are participant-scoped — only people in a conversation can read them.

Usage data: We collect basic app usage analytics (screens visited, features used) to improve the product. This data is not sold to third parties.

Device information: We may collect your device type, OS version, and push notification token to deliver notifications.

• To provide, maintain, and improve the JibberJabber service
• To send you push notifications for events and messages (you can opt out at any time)
• To process ticket purchases and manage your subscription via Stripe and RevenueCat
• To personalise event recommendations via our Bella AI assistant
• To respond to your support requests
• To comply with legal obligations

We integrate with the following third-party services, each governed by their own privacy policy:

• Supabase — database, authentication, and file storage
• Stripe — payment processing (we never store card details)
• RevenueCat — subscription management
• Nylas — calendar email sync (optional, user-initiated)
• Anthropic (Claude) — Bella AI assistant responses
• Expo / EAS — push notifications and app distribution
• Ticketmaster, RAWG, TMDB, PandaScore, AllEvents — public event and content discovery data

We do not sell your personal data. We share data only:

• With service providers listed above, strictly to operate the service
• When required by law or court order
• To protect the safety of users or prevent fraud
• With your explicit consent (e.g. sharing an event link publicly)

We retain your account data for as long as your account is active. If you delete your account, we delete your profile, messages, and calendar events within 30 days, except where retention is required by law (e.g. payment records for tax purposes, retained for 7 years).

Depending on your location, you may have rights under GDPR (UK/EU) or other applicable laws, including:

• Access: Request a copy of your data
• Correction: Update inaccurate data
• Deletion: Request account and data deletion
• Portability: Receive your data in a machine-readable format
• Objection: Object to certain processing

To exercise any of these rights, email us at support@jibberjabber.live.

JibberJabber is not intended for users under 13 years of age. We do not knowingly collect data from children. If you believe a child has provided us data, please contact us and we will delete it promptly.

We use row-level security (RLS) on all database tables, encrypted connections (TLS), and industry-standard authentication via Supabase Auth. Sensitive credentials are stored in server-side secrets, never in the app bundle.

We may update this policy from time to time. We will notify you of significant changes via in-app notification or email. Continued use of JibberJabber after changes constitutes acceptance.

Questions or concerns? Email us at support@jibberjabber.live or visit our Support page.